Shipping and Return Policy

Dear Customers, 

Thank you as always for your support of my work and visiting my shop. Below are some pointers to check out regarding my shop's shipping and return policy. 

Shipping:

All of the pieces seen on this shop are ready to ship. This means that once I receive an order, it will be shipped within 1-3 business days

I offer Free standard domestic shipping in the US on all orders $50 and over. Standard shipping will take between 4-7 business days to arrive inside US. Customers pay for shipping if the order value is less than $50 or if they request expedited shipping upon checkout. 

As for worldwide shipping, the cost of international shipping is paid by the customer on orders less than $50. For orders above $50, I will issue a $10 refund on the shipping after the order is placed (equivalent of US shipping). Unfortunately I can't set this to be automatically deducted but you can expect the $10 refund to be issued within one business day of placing your order. 

Returns:

Due to the fragile nature of my ceramic pieces, I do not accept returns. 

If a package is lost in transit, or its contents arrive damaged in any way, please contact me with photos/ evidence and I will issue a refund for the piece to the original payment method. 

For all your purchases, please make sure to read the dimensions in the description to avoid any confusions and please do not hesitate to contact me if you have any questions or concerns at any stage of your purchase on na@negaradibpour.com

Thank you for reading and all your support.